Consolidated Edison Company of New York my account header image
my account

Start Service
Moving to a new residential address within the five boroughs of New York or Westchester? Use our secure website to open your account online.

Only residential accounts, where service is provided to a customer for his or her own residence, are allowed to start a new service online. Click here to see your Rights and Responsibilities as a residential customer.

You will need the following information to open an account:

  • Name
  • Service address
  • Date that you assume responsibility
  • Contact telephone number
  • Date of birth
  • Social security number
    • If a social security number is not available, then a driver or non-driver license ID, passport, or alien ID number should be provided.
    • If you are unable to provide us with identification, you will need to call 800-752-6633 and speak with a representative.
  • Mailing address if you choose to have your bills mailed to a different address other than the service address.
  • E-mail address to be added to your account

If service is off at your new address, do not fill out this form. Please call 800-752-6633 to request service.

Call 1-877-779-6943 if you are a non-residential customer and need to start new service.


Service Start Date & Zip Code

Date to start service

Enter date in mm/dd/yyyy format
ZIP Code (Where you are moving to)




Con Edison's account services and customer-specific information are solely intended for use by the customer who is the account holder or the customer's authorized agent. Any unauthorized entry or use of Con Edison's My Account service center is prohibited. Violators will be prosecuted.

To enter this system, you must use a JavaScript enabled browser such as Microsoft Internet Explorer.

Click here to report trouble with your electric service or to check on the status of a previously reported electric service problem.
For gas emergencies, please call our toll-free number 1-800-752-6633. DO NOT send an e-mail.

Copyright 2011, Consolidated Edison, Inc.

contact   |   search   |   careers   |   site map   |   consolidated edison, inc.   |   privacy policy