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job listings
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We are presently seeking candidates for the following position(s):
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Title:
Analyst
Organization:
Gas Engineering
Department:
QA/Dev Lab Operations Services
Job Code: 10-175
Qualifications: Gas Operations is looking to hire an Analyst to join its technical support team. The selected candidate must possess strong computer troubleshooting and problem solving skills. Excellent analytical, written, and verbal communications skills required. Knowledge of database languages preferred. Bachelor’s Degree in Computer Science or a minimum of a high school diploma with a minimum of three years work experience in the following areas : Development, implementation, maintenance, and troubleshooting of issues pertaining to desktops, laptops and tough books. In depth knowledge of CAD (Computer Aided Dispatch) technology . Knowledge of Gas Systems including; GIS, Mobile Up/Mobile Field, Byers, ECS is preferred. Experience in installing, deploying and troubleshooting Tough book images is a plus.Previous experience in a Help Desk environment, Level 1 or Level 2 Analyst is preferred. Knowledge of database systems is a plus.
Responsibilities: Selected candidate will be responsible for CAD support. The candidate will be responsible for the activities associated with the implementation, integration and maintenance of various mainframe and PC based computer applications currently used by Gas Operations. This includes the testing, training, technical support, hardware deployment, and troubleshooting of any upgrades and expansions as they apply to these computer applications. The candidate will also assist in the design, development, implementation and maintenance of new computer applications and work management systems for Gas Operations. Candidate must be willing to work overtime, and respond to off-hour emergencies. Driver's license required; must be able to drive a company vehicle to any Gas Operations work location.
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Title:
Senior Analyst
Organization:
Engineering & Planning
Department:
Distribution Engineering
Job Code: 10-318
Qualifications: Distribution Engineering is currently seeking a highly motivated, energetic individual to join the Overhead Standards and Planning Section in Distribution Engineering. The successful candidate must be able to demonstrate a service oriented work ethic with experience in managing multiple tasks and changing priorities. Must understand the vital importance of commitment to excellence and providing exemplary customer service. Must possess the ability to manage, establish and implement the section’s goals and objectives. Must possess strong interpersonal skills and have the ability to effectively interact with others. The successful candidate must also possess excellent written and oral communications skills. A Bachelor’s Degree is required in Mathematics, Engineering, Statistics, or Computer Science preferred. The successful candidate must have 3 to 5 years work experience in data mining and statistical analyses inclusive of system reliability or equipment failure analysis using Company databases and programs, financial analysis and/or forecasting. Excellent computer skills to include WORD, EXCEL, SharePoint, ACCESS or SQL, and Company database knowledge are required. The successful candidate should also been familiar with electric distribution system.Must have 3-5 years related work experience in the area of computer system design, developing and maintaining databases using Microsoft Access or SQL. Must have working knowledge in automating reports by integrating data from various computerized systems using software such as Crystal Reports.
Responsibilities: The Senior Analyst is responsible for developing, maintaining and managing data management systems to accumulate data on system events, outages, failures that will be used to perform trending, reliability study, and prioritize system improvement plans as well as asset optimizations. Undertake relevant statistical analyses using established methods as required. Continue ongoing trending, evaluation, and prioritization of distribution overhead system events with a view toward enhancing methodologies and presentation formats. Perform various managerial duties that include, but not limited to developing tracking reports that integrate data from current or new computer systems, preparing PowerPoint presentations, and coordinating data collection within DE or from all Customer Service regions. Monitor performance goals and performs root cause analyses on deviations from expectations. Contribute to the development of the long range electric distribution system planning, inclusive of recommending funding levels and system reinforcement priorities of major projects across the Operating Regions. Coach and provide training in techniques of data processing principles to the improvement of the distribution systems, including the communication of knowledge through the analysis of distribution data and information. Create and sustain a workplace environment that fosters professionalism, honesty, concern, excellence and teamwork. Coordinate with Information Resources (IR) to specify and develop the information technology systems necessary to allow engineers and designers to perform analysis and design according to the engineering standards. Must have a valid driver's license. This position may require travel to various locations for meeting and/or field work.
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Title:
Senior Specialist
Organization:
Customer Operations
Department:
Customer Assistance
Job Code: 09-459
Qualifications: Customer Assistance, Communications Management Group, seeks to hire a dedicated professional who is highly motivated to provide significant contribution required for the implementation of major Call Center IT projects and coordination of agent staffing and call routing to ensure that Company performance goals are met.Bachelor’s Degree or a certificate in programming, systems analysis or networking, and 5 years of work related experience are required. Candidate must have at least five years of proven experience with ACD, IVR, and/or CTI environments. Candidate must also have excellent analytical skills and a minimum of 3 years of project management experience. Must be able to conduct analytical studies alone and/or in teams and make sound recommendations of vendor IT products and services. Candidate must have leadership skills and excellent oral and written communication skills to effectively interact with all levels of Management, vendors, and external agencies. Additionally, the candidate must be able to multi-task, prioritize actions, and work well under pressure during emergencies and outages.
Responsibilities: Candidate will lead and own the analysis, development, design and implementation of enhancements, upgrades and new programs on critical Call Center voice and data systems. Examples of such systems include: Automatic Call Distribution (TDM and IP), Computer Telephony Integration, Interactive Voice Response, eWorkforce Management, and others. Develop and distribute ad hoc and scheduled reports on call handling and performance. Develop, test, and implement scripts and related applications that meet the needs of customers and of the business. Proactively perform preventive maintenance and system monitoring to anticipate and eliminate system problems before they impact operations. When necessary, responsibilities will also include, conducting performance and productivity teleconference meetings with Call Center management personnel, preparing, compiling, modifying, and distributing Call Center data reports and communicate Call Center performance to all levels of management. Candidate will monitor real time toll free service trunks, Rockwell ACD system, VRU inbound activity, Cisco CTI, and other ACD peripheral systems, to ensure 24x7 Call Center availability and reliability. Initiate corrective actions when any of these systems or subsystems are not operating properly and escalate as required. Serve as the Customer Operations liaison with Control Centers, Company departments, and external agencies during emergencies and corporate wide events, including CERC and implement procedural (CSP, CI, system/process related) actions as necessary during such events. Actions include the activation of telephony based broadcast messaging, outbound calling campaigns, event logging/documentation, call routing scripts, and other actions as needed during the emergency for subsequent compliance review. Must be able to assist in moving equipment weighing 25-50 lbs. as needed and relocate to other Company facilities as needed. Must be willing to travel to various locations and attend required training. Must be available to work after normal hours and on weekends as operational needs and emergencies may dictate.
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Title:
Senior System Analyst
Organization:
Information Resources
Department:
Application Services
Job Code: 10-435
Qualifications: Information Resources (Application Services) seeks to hire a highly motivated and dedicated professional to provide significant contributions as project lead in the support of various departments’ applications and projects. This individual must be well-organized with attention to detail; able to work with minimal supervision, and be able to address multiple assignments while meeting deadlines. Bachelor's degree with a major in Computer Science or related subject. The individual must have a minimum of 8 years demonstrated work experience in IT. This experience must include a minimum of 4 years as a web developer with additional experience leading projects and supervising other developers. The candidate must have strong oral and written communication skills along with extensive knowledge of web and client/server technologies. The candidate must also illustrate strong presentation and interpersonal skills with the ability to work with people at all levels of the company. The position also requires the candidate to achieve a high level understanding of the application portfolio, computing and communications infrastructures and the IT organizations required to support them. The following specific technical skills and experience are required for this position: VB.NET, ASP.NET, and ADO.NET using Visual Studio.NET (2003/2005/2008), HTML, JavaScript, and VBScript. Also experience with .Net Framework 1.x and higher, web services, MS SQL Server 2000 or MS SQL Server 2005 or MS SQL Server 2008, object-oriented design concepts and programming, Visual SourceSafe, developing online reporting solutions for end-users, experience architecting .NET web solutions, experience with Crystal Reports 10, basic skills using Microsoft Office Word, Excel and Power Point, experience with all phases of the software development life cycle (SDLC), experience gathering business requirements, and experience with Microsoft Project. Experience with UML highly recommended. Any experience with the following technologies is a plus, but not specifically required: Oracle database, Microsoft SharePoint, Microsoft BizTalk, and any automated testing tools.
Responsibilities: Ensure implementation of Company safety, health and environmental programs for self and employees whose work is directed. Ensure that safe work practices are followed and the environment is fully protected in accordance with Company policy and governmental regulations. The successful candidate will have responsibility to maintain and enhance various software applications for the Environmental Health and Safety department in addition to others. Responsibilities will also include supervising contractors and less experienced employees. The software applications provide support for EH&S’s environmental (EMIS) and Safety (SHIMS) areas in addition to the other sections of EH&S. Specific responsibilities will also include the following: performing complex systems analysis and design tasks by working with business users and IT resources, analyzing existing applications and recommending improvements, troubleshooting production problems and determining the correct course of action to resolve. This individual will provide technical leadership, develop methods for reusing existing components, working with business users to prepare requirements analyses for system enhancements or new systems, designing, coding and testing applications, implementing new systems and improvements to existing systems. Responsibilities also include organizing and preparing system documentation, preparing software for production implementation, maintaining knowledge of new technologies, programming languages, business applications and products, providing subject matter expertise where appropriate. The successful candidate will interface with business organizations and developing relationships in order to perform thorough requirements analyses and recommend solutions, leading projects and doing necessary administrative work to support the project management process, works with vendors to install products, supports and maintains vendor packages in production, performing and testing upgrades as necessary. The candidate must also be willing and able to travel within NY City and Westchester to attend meetings and provide support as necessary. The candidate must be flexible with respect to working off-hours as required for system installations and upgrades, production support or in response to corporate emergencies. Must have a valid driver's license.
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Title:
System Analyst
Organization:
Information Resources
Department:
Application Services
Job Code: 10-193
Qualifications: : Consolidated Edison of NY, Inc. seeks to hire a dedicated professional who is highly motivated to join the Software Quality and Testing Group. The successful candidate will play a part in reviewing requirements, designing test cases and creating test automation assets to enhance the quality of projects based on commercial off the shelf (COTS) and custom developed software. Must have good written and verbal communication skills along with strong analytical and problem solving skills.
Qualifications:
• Strong understanding of the software development lifecycle;
• Knowledge of quality assurance methodologies and concepts for manual, automated, and performance testing;
• Hands-on experience with different test automation frameworks and their use;
• Previous programming experience, particularly in Java or .NET;
• Strong understanding of object-oriented concepts;
• Excellent written and oral communication skills;
• Experience writing formal documentation and requirements;
• Good analytical and problem solving skills;
• Strong understanding of databases and SQL (SQL Server and/or Oracle in particular);
• Proficiency with Microsoft Office products required;
• Hands-on experience using Rational Functional Tester 8.0 or later;
• Hands-on experience using Rational Performance Tester 8.0 or later;
• Experience using Rational Quality Manager (preferred);
• Ability to complete multiple assignments with changing priorities while still meeting deadlines. Able to perform some supervisory functions in support of or absence of team leader;
• Working knowledge of various protocols (HTTP, TCP, etc), operating systems, browsers, and web application servers;
• Understands the application portfolio, the computing and communications infrastructures and the IR organizations required to support them;
• Ability to transfer knowledge to peers and train subordinates.
Education/Experience:
• Associate’s degree or technical certification required. Bachelor’s degree strongly preferred;
• Minimum 4-8 years of experience in software development and/or testing;
• Minimum 3 years of experience in test automation development
Additional:
• CTFL certification; candidate expected to acquire CTFL certification within the first 6 months
• Experience testing Hyperion, E-Business Suite, Logica ARMS applications a plus
• Hands-on experience using Optim Test Data Management/Privacy a plus.
Responsibilities: • Performs integration and system testing and sets up user acceptance testing. Performs high level applications testing for technology upgrades;
• Works with vendors to install products. Supports and maintains vendor packages in production, performing and testing upgrades as necessary. Prepares any changes for production implementation;
• Codes applications or supports some aspect of the application development environment (such as tools or common components). Performs unit testing. Troubleshoots problems found in testing development projects, production applications, or the development environment. Prepares work for production implementation;
• Designs application enhancements and small projects according to departmental standards. Writes programming specifications based on system design;
• Provide input with regards to test automation standards and frameworks at the company;
• Analyze project requirements and provide feedback to the test lead as to the testability of said requirements;
• Work with the other members of the testing team to provide input as to test resources, schedules, and timelines for individual project efforts;
• Create manual test cases that can be used as the basis for test automation;
• Make recommendations as to what and how much to automate from a functional/performance testing perspective;
• Develop and maintain automated test scripts (functional & performance) to verify application functionality;
• Work with the development team to identify effective ways to test software and recommended approaches to creating test stubs and drivers;
• Report on the status of testing efforts;
• Make recommendations as to how to improve existing test processes, procedures, and tools;
• Train/mentor other members of the testing team on test automation techniques and tools.The applicant must adhere to all safety, health and environmental Company policies and take the necessary required training when appropriate. Occasional travel to other Con Edison locations might be required. Position requires a valid driver's license. Candidate must be willing and able to travel within Company service territory and external venues for business meetings as needed.
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Title:
System Analyst
Organization:
Information Resources
Department:
Network Operations Center
Job Code: 10-321
Qualifications: Technology Services is seeking a System Analyst to join its Help Desk/Network Operations Center (NOC) team. Candidate must possess Bachelor's degree in Computer Science or High School diploma with two years relevant experience providing desktop support, LAN/WAN networking, and client server technical support. Must possess familiarity with Windows Server 2000/2003, and Windows XP operating systems, remote control utilities, MS Office Suite, Outlook, and Mainframe systems. Must possess strong computer troubleshooting and problem solving skills. Excellent analytical, organization, presentation, interpersonal, written and verbal communications skills are required.
Previous experience in a Help Desk/NOC environment, Level 1 or Level 2 Analyst, is preferred.
Responsibilities: Selected candidate will be responsible for utilizing network management tools to monitor, troubleshoot and resolve hardware and software issues affecting applications and computing infrastructure. Duties also include opening and tracking incidents through to resolution; enforcing change management controls and guidelines; assisting customers with computer related issues, reviewing Help Desk tickets for quality assurance and performing additional troubleshooting as necessary; facilitating communications both internal and external to the NOC; issuing reports; providing coordination and response during IR events. The candidate will be expected to provide timely response, troubleshooting and escalation of alarms and alerts and coordinate service restoration efforts with IR Support Groups and vendors.
This is a rotating position with a shift differential that covers holidays, weekends, and nights. The candidate must be willing to work overtime, be flexible with work hours, be on call, and respond to emergencies.
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Title:
System Analyst
Organization:
Information Resources
Department:
Network Operations Center
Job Code: 10-408
Qualifications: Information Resources, seeks a highly motivated individual to join its Technology Support group as a Systems Analyst. A Bachelor’s degree related to Computer Science or Information Systems with a minimum of one-year experience, or a High School Diploma/G.E.D. with a minimum of 5 years experience is required. Experience with the Microsoft Office suite required. Knowledge of Microsoft desktop systems and Windows NT/2000/XP/Vista/Win7 and some SharePoint experience is required. Excellent knowledge of local area networking, fiber wiring, departmental concentrators and switches required. A general understanding of wireless technology and mobile computing devices. Strong analytical, oral and written communication skills required for customer interaction, problem description and problem solving. Candidate must have Project Management skills to handle multiple assignments with changing priorities while still meeting deadlines. Ability to learn new technology as required for the job using documentation and other available resources.
Responsibilities: This group is responsible for 1st and 2nd level Local Area Network support (LAN), as well as interfacing with Information Resources Support groups within Con Edison and Orange and Rockland such as Application Development and Wide Area Network groups. The group operates in all of Con Edison's various sites and environments, such as Headquarters Buildings, Power Plants, Substations, etc., to provide troubleshooting support, deployment of applications, infrastructure components, and workstations. The position requires good customer service skills, due to significant contact with our customers. They will work as part of a group that deploys, upgrades, and supports the workstations, mobile computing, applications, and associated LAN equipment. The group also works with Con Edison's other technical groups to deploy and upgrade routers, switches, and new technologies as we incorporate them into our environment. This position involves heavy customer contact with all levels of employees. This successful candidate will ensure implementation of Company safety, health and environmental programs for employees whose work are directed, and ensure that safe work practices are followed and the environment is fully protected in accordance with Company policy and governmental regulations. Must have a valid driver's license and be able and willing to travel throughout the Con Edison service territory as needed. Must be able to lift at least 50 lbs. and be capable of bending and kneeling in order to install computer equipment in tight spots.
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Title:
Systems Specialist
Organization:
Information Resources
Department:
Application Services
Job Code: 09-422
Qualifications: Information Resources (Application Services) seeks to hire a dedicated professional to provide significant contributions required to function as project lead on implementation of major projects. The successful candidate must have a Bachelor's degree with a major in Computer Science or related subject. Must also have: • Minimum 5 yrs or greater of hands on and development experience with Oracle Financials Application (e-Business Suite) with at least three of the following modules: Accounts Payable, Accounts Receivable, General Ledger, Cash Management, Project Accounting, Fixed Assets, GRC – Governance, Risk and Compliance, Sub-Ledger Accounting and iExpense OR • Minimum 5 yrs or greater of hands on and development experience with Hyperion’s Financial Planning and Analysis, Strategic Finance, and Finance Manager (Consolidations) OR • Minimum 5 yrs or greater of hands on and development experience with Oracle Supply Chain Application (e-Business Suite) with at least three of the following modules: Purchasing, iProcurement, iSupplier, Inventory, Inventory Optimization, Warehouse Management, Document Imaging, Sub-Ledger Accounting, and Mobile Supply Chain • Strong Unix experience required (Solaris/ AIX/ HP-UX) • Strong Unix shell scripting experience required • Should have a strong foundation supporting the Oracle applications • Must have experience with complex extensions and customizations • Strong SQL & PL/SQL, Forms, Reports, workflow builder and JDeveloper experience is required.•A minimum of 1 year hands on experience with version R12. •Oracle Application Framework, JDeveloper, Advanced PL/SQL expertise •Integration experience with Microsoft Biztalk •Integration experience with Power Plant and/or Hyperion product suite (Financial Planning and Analysis, Finance Management, and Strategic Finance) •Excellent technical, functional, communication and leadership skills. • Experienced in all the phases of a project including development, requirement analysis, design, implementation and support.
Responsibilities: 1) Ensures implementation of Company safety, health and environmental programs for employees whose work is directed. Ensures that safe work practices are followed and the environment is fully protected in accordance with Company policy and governmental regulations 2) Performs at least four of the following eight functions and is able to run a team of people performing all of the functions except #6 – 8 unless they are part of the competency required for the specific positon. 1. Works with users to prepare requirements analyses for enhancements to existing systems of new systems. Develops functions scope and design documentation for enhancements of existing systems. Principal author in development of documentation for larger projects. Drafts test plans. 2. Designs applications enhancements and projects according to departmental standards. Writes programming specifications based on system design. 3. Codes applications or supports some aspect of the application development environment (such as tools or common components). Performs unit testing Troubleshoots problems found in testing development projects, production applications, or the applicable environment. Prepares work for production implementation. 4. Works with vendors to install products. Supports and maintains vendor packages in production, performing and testing upgrades as necessary. Prepares any changes for production implementation. 5. Performs integration and system testing, and sets up user acceptance testing. Performs high level applications testing for technology upgrades. 6. Provides hardware and LAN administration support to control centers. 7. Identifies and resolves information flow, content issues and transforms business requirements into logical database designs, data models and data definitions. Recommends tools and methodologies to be used for managing data. Designs and implements data warehouses and data marks. Drafts data architecture standard policies and procedures. 8. Develops programming and development architecture standards and procedures. Evaluates and recommends tools for use to support those standards and procedures. 3)Provides technical leadership in the design of new applications. Develops methods for reusing existing components. 4) Coordinate development activities of business people, several contractors, junior staff and Technology Services. 5) Make recommendations for improving application design and implementation in light of process changes of changes in the business or technology environment. Follows up on recommendations, developing tangible implementation proposals and if approved, developing detailed plan. 6) Captures scope, design, schedule, cost and performance information in specified documentation formats. Performs necessary updates. 7) Recognizes when interactions Technology Services personnel are required and ensures that issues are handled, sometimes directing team members to do so. 8) Performs other related assignments, as required. 9) Available to work off hours as operationally required. May need to work in other company locations as required.
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Title:
Test Automation Engineer
Organization:
Information Resources
Department:
Application Services
Job Code: 10-192
Qualifications: • Strong understanding of the software development lifecycle;
• Knowledge of quality assurance methodologies and concepts for manual, automated, and performance testing;
• Hands-on experience with different test automation frameworks and their use;
• Previous programming experience, particularly in Java or .NET;
• Strong understanding of object-oriented concepts;
• Excellent written and oral communication skills;
• Experience writing formal documentation and requirements;
• Good analytical and problem solving skills;
• Strong understanding of databases and SQL (SQL Server and/or Oracle in particular);
• Proficiency with Microsoft Office products required;
• Hands-on experience using Rational Functional Tester 8.0 or later;
• Hands-on experience using Rational Performance Tester 8.0 or later;
• Experience using Rational Quality Manager (preferred);
• Ability to complete multiple assignments with changing priorities while still meeting deadlines. Able to perform some supervisory functions in support of or absence of team leader;
• Working knowledge of various protocols (HTTP, TCP, etc), operating systems, browsers, and web application servers;
• Understands the application portfolio, the computing and communications infrastructures and the IR organizations required to support them;
• Ability to transfer knowledge to peers and train subordinates.
Education/Experience:
• Associate’s degree or technical certification required. Bachelor’s degree strongly preferred;
• Minimum 4-8 years of experience in software development and/or testing;
• Minimum 3 years of experience in test automation development
Additional:
• CTFL certification; candidate expected to acquire CTFL certification within the first 6 months
• Experience testing Hyperion, E-Business Suite, Logica ARMS applications a plus
• Hands-on experience using Optim Test Data Management/Privacy a plus
Responsibilities: • Performs integration and system testing and sets up user acceptance testing. Performs high level applications testing for technology upgrades;
• Works with vendors to install products. Supports and maintains vendor packages in production, performing and testing upgrades as necessary. Prepares any changes for production implementation;
• Codes applications or supports some aspect of the application development environment (such as tools or common components). Performs unit testing. Troubleshoots problems found in testing development projects, production applications, or the development environment. Prepares work for production implementation;
• Designs application enhancements and small projects according to departmental standards. Writes programming specifications based on system design;
• Provide input with regards to test automation standards and frameworks at the company;
• Analyze project requirements and provide feedback to the test lead as to the testability of said requirements;
• Work with the other members of the testing team to provide input as to test resources, schedules, and timelines for individual project efforts;
• Create manual test cases that can be used as the basis for test automation;
• Make recommendations as to what and how much to automate from a functional/performance testing perspective;
• Develop and maintain automated test scripts (functional & performance) to verify application functionality;
• Work with the development team to identify effective ways to test software and recommended approaches to creating test stubs and drivers;
• Report on the status of testing efforts;
• Make recommendations as to how to improve existing test processes, procedures, and tools;
• Train/mentor other members of the testing team on test automation techniques and tools.Position requires a valid driver's license. Candidate must be willing and able to travel within Company service territory as required.
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