Consolidated Edison Company of New York Careers header image

Careers
Job Listings

Network Operations Center

Consolidated Edison employs professionals in engineering, finance, information technology, and various skilled trades. Explore our available opportunities to find a position that matches your skills, experience and training in the following areas:

System Analyst / 1H - 17-0690
Title: System Analyst / 1H
Organization: Information Technology
Department: Network Operations Services
Expires On: 8/31/2017

Job Code: 17-0690

Qualifications: Technology Services is seeking a System Analyst to join its Network Operations Center (NOC) team. Candidate must possess a Bachelor's Degree in Computer Science or related field with two years relevant experience or a High School Diploma with five years relevant experience providing desktop support, LAN/WAN networking, and client server technical support. Must possess familiarity with Windows Server 2003/2008/2012, Windows 7, 8 and 10 operating systems, remote control utilities, MS Office Suite, Outlook, Mainframe systems and system monitoring experience. Must possess strong computer troubleshooting and problem solving skills. Excellent analytical, organization, presentation, interpersonal, written and oral communications skills are required.



Previous experience in a Help Desk/NOC environment, Level 1 or Level 2 Analyst, is preferred. Previous experience using Microsoft SCOM is preferred.

Responsibilities: Selected candidate will be responsible for utilizing network management tools to monitor, troubleshoot and resolve hardware and software issues affecting applications and computing infrastructure. Duties also include opening and tracking incidents through to resolution; enforcing change management controls and guidelines; assisting customers with computer related issues, performing additional troubleshooting as necessary; facilitating communications both internal and external to the NOC; issuing reports; providing coordination and response during IT events. The candidate will be expected to provide timely response, troubleshooting and escalation of alarms and alerts and coordinate service restoration efforts with IT Support Groups and vendors. Excellent communication skills required, candidate will be issuing daily reports and advisory notifications and following established procedures.


Physical Requirements: This is a rotating position with a shift differential that covers holidays, weekends, and nights. The candidate must be willing to work overtime, be flexible with work hours, be on call, and respond to emergencies.


Equal Opportunity Employer: Consolidated Edison is an equal opportunity employer and, as such, affirms in policy and practice its commitment to recruit, hire, train, and promote, in all job classifications, without regard to race, color, creed, religion, sex, gender, age, national origin, marital status, sexual orientation, gender identity, gender expression, citizenship, eligible veteran status, disability, or any other status protected by law.

Con Edison is a federal contractor subject to VEVRAA and desires to receive priority referrals of protected veterans.

Click here, EEO is the Law Notice, to learn about your equal employment opportunity protections as part of the application process.

CON EDISON DOES NOT ACCEPT RESUMES DELIVERED BY THE US POSTAL SERVICE OR VIA EMAIL.
ONLY ONLINE EMPLOYMENT APPLICATIONS SUBMITTED TO A SPECIFIC JOB POSTING ADVERTISED ON THE COMPANY'S INTERNET ARE ACCEPTED.


If you are an individual with a disability and/or a disabled veteran and would like to request an accommodation to apply for a job, you may do so by submitting your written request as follows:

By Mail: Consolidated Edison Company of New York.
Recruitment Section Manager
4 Irving Place
15th Floor South
New York, New York 10003
By Email: RequestForAccommodation@coned.com

If you are an individual with a disability and/or a protected veteran and would like to verify the information in the job listing, you may do so by submitting your written request as follows:

By Mail: Consolidated Edison Company of New York.
Recruitment Section Manager
4 Irving Place
15th Floor South
New York, New York 10003
By Email: JobListingVerification@coned.com


Click to Apply




If you are experiencing technical difficulty with the application process, please email HRTechSupport@coned.com
 
back to job listing back to top




contact   |   search   |   careers   |   site map   |   consolidated edison, inc.   |   privacy policy